Terms and Conditions

Thank you for choosing Central Texas Disposal (CTD) for your garbage disposal needs. We truly appreciate your business and value every one of our customers.

Billing & Payments

• Payments are due recurring on the date your services started.
• If payment is not received within 10 days after the bill date, a $15 late fee will be applied to your next bill.
• If payment is not made, trash service will be suspended until payment is received.
• Auto Pay customers will be charged automatically on the recurring service start date.
• Payments must be made through the office, by mail, or online only.
• Do not leave payments on trash cans, as CTD is not responsible for payments not received by the office.

Residential Service Guidelines

• Residential service includes one 96-gallon CTD container, serviced once per week per household.
• Personal or extra cans are not included in monthly billing.
• Any extra trash not placed in a CTD container will be charged $5 per additional can, or more depending on the amount of trash.
• Trash must be placed by the  roadside by 6:00 AM on your scheduled pickup day. No exceptions.

Acceptable & Prohibited Materials (Residential)

Collection is limited to household trash only.

Items NOT accepted:

• Construction debris
• Dead animals
• Hazardous waste (including paint cans, batteries, motor oil, chemicals, ammunition, or similar materials)
• Metal, wire, tires, or brush
• Shingles
• Ash from burned garbage
• Dirt, rocks, or yard debris

These materials are not considered household garbage and will not be collected.

Weight & Container Use

• Please be mindful of placing overly heavy items in containers (such as wet garbage, boxes, or books).
• If the container is too heavy for the truck to lift, pickup will not occur.
• Damage to cans caused by pulling or dragging with a vehicle, or placing hot ash in cans, will not be covered.
• A replacement fee will apply for damaged containers.

Holiday Schedule

• If an observed holiday falls on  your scheduled service day, you will be notified of the rescheduled  pickup day.
• Notifications will be provided via email or text message, and posted on our Facebook and Instagram pages.

Dumpster Services (2, 4, 6, & 8 Yard)

• Dumpster damage caused by the customer will be charged back to the customer for repairs.
• Dumpster service requires a minimum commitment of one (1) year.

Items NOT accepted in dumpsters:

• Tires
• Paint
• Concrete
• Chemicals
• TVs
• Construction debris
• Dirt of any kind
• All refuse must remain within the confines of the dumpster and must not exceed the top or sides.

Property & Placement Disclaimer

• Due to the weight of our trucks, property damage may occur, including but not limited to driveways, curbs, lawn sprinkler systems, septic systems, shrubbery, or ground ruts.
• Please consider these conditions  when instructing CTD where to place a dumpster.

Service Cancellation

• If you have CTD trash cans, you  are responsible for monthly fees and applicable charges until you notify our office in writing or calling office.
• Written notice may be submitted  through the “Contact” page on this website.

Thank you again for trusting Central Texas Disposal with your waste management needs.